Interact Strategies offers a holistic approach to CX interaction solutions
- A proven ecosystem of technology to answer your contact center’s needs supported by an ecosystem of technology.
- You’ll have access to a team of specialists whose single focus is to transform your vision of a world class center into a reality.
- Expertise supporting our clients that ensure that to get the most out of your investment.
Regardless of the size or industry you are in, businesses today are challenged to keep up with the fast pace of changing technology – Interact Strategies can develop a future-proof CX interaction solutions for your business. Our consultative approach ensures you always have the right solution for your unique needs.
Our simple, omnichannel approach to communications provides you with centralized administration of contacts regardless of which channel they originate from; location visits, desktop or mobile device, website, text, SMS, chat, social media, by telephone, fax, e-mail or postal mail.
Unlike other systems, Interact Strategies solutions support full data integration with your contact management and reporting systems to maintain consistency of the entire transaction.
Interact Strategies helps you achieve accreditation and HIPAA compliance.
Here are industries and communities we are proud to have had a significant impact with our approach to CX interaction solutions.