Empowering associates with a Unified Agent Desktop
Providing the best tools to your staff can play an essential role for simplifying omnichannel interaction handling. Provide clients with the best experience and they will reward your business with their loyalty.
Interact Strategies web-based agent desktop to make omnichannel communications seamless:
- Keeping all the information needed in the visible portion of the desktop.
- Intelligently extracting the relevant elements of context to display.
- Eliminating switching, alt-tabbing, and scrolling through long pages.
- Transparently rearranging the desktop when the modality of the conversation changes.
Just like today’s modern customers, your own staff demand the best technology too. Retain more satisfied staff who enjoy coming into work, they are better empowered to do their job, and will provide a better client experience.
Don’t let your potential and customers get lost in the crowd – We will help you find them!